CHD is a home design firm with offices across multiple countries. Generic PM tools (Asana, Monday, Trello) all assume a software-team workflow. Design firms don't run that way. We built CHD a custom internal platform that mirrors their actual project lifecycle — proposal, design, build-doc, client review, invoicing.
Time tracking lived in one app. Files lived in Dropbox. Client records lived in a spreadsheet. Project status lived in someone's head. Every cross-tool question — "how many hours did we spend on this client last year?" — required a person, a coffee, and a CSV export.
A custom project-tracking system built around the firm's actual phases. Time entry, file storage, client communication, and reporting all live against the same project record. Managers see real-time efficiency metrics without anyone running an export.
Designers, managers, and admins all work in the same system. Cross-project questions answer themselves.
Hours log against project phases inline. Friction down. Accuracy up.
Offices in different countries share the same projects, files, and reporting — without IT having to set up parallel SaaS subscriptions for each region.
Running a firm on a stack of disconnected SaaS tools?
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